Frequently Asked Questions

Below are a list of questions and answers that we hear most often. If you have a question that's not covered here, please use the contact form further down the page.

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How do I pre-order with The Card Table?

We've placed pre-orders with shops loads over the years, but over the last couple of years, we've seen more pre-orders get cancelled or delayed. Most recently, a huge UK retailer has delayed on 3 separate occasions, equalling a 2.5 month delay, and counting! So we know & understand the frustration that it brings.

That's why we currently don't offer pre-orders on any products. Any item available for purchase from The Card Table is stock that we have already available.

Make sure you follow us on social media & subscribe to our newsletter, so you never miss a stock update!

How do you deal with "scalpers"?

As highlighted in our Scalper Policy, we take a number of steps to ensure we don't sell to "scalpers", who will later try to sell the items on at a significantly higher price.

This includes:

  • Limiting purchases to 2 of any item per order
  • Review our orders against 3rd party platforms
  • We reserve the right to cancel orders, and even accounts, if we suspect a "scalper" is involved

Scalper Policy | The Card Table

Last updated: 20/1/2025

 

Unfortunately, the issue of "scalping" (individuals/ businesses buying any number of an already limited product(s), only to sell them on at an inflated price) is becoming more prominent in the trading card industry, with every new set that's released.

This is making the hobby less sustainable to those who get enjoyment from it.

The Card Table will put players' and collector's interests first, wherever possible, in an effort to ensure the games can still be enjoyed by the people they're designed for - fans.

This is why we take several steps to avoid selling to "scalpers":

- All purchases without an account with us will be limited to 2 of any item per order
- Throughout the year, we will review orders vs items advertised on 3rd party platforms. This may help us to ensure we do not give "scalpers" the opportunity to take advantage or players & collectors
- The Card Table reserves the right to cancel any orders where we suspect a "scalper" is involved. This decision can be appealed by contacting us
- Similarly, we reserve the right to refuse orders, or even close accounts, where we suspect a "scalper" is involved. Again, in these extreme instances, the decision can be appealed by contacting us

In these instances, the definition of "scalper" is determined by The Card Table. We never want to refuse or cancel orders, but our dedication to making the hobby sustainable & enjoyable for fans always takes priority.

The Card Table will always endevour to keep prices fair and will never increase them due to the prices of items being sold by "scalpers" at inflated prices. However, if our costs increase for any viable, unavoidable reason (inflation, supplier costs, shipping costs etc) our prices may increase. Your support & understanding in this matter is always greatly appreciated.

We will always aim to be transparent about these points, so if you have any questions, please get in touch.

When are you restocking an item that's unavailable now?

We try to get new stock in regularly, however it may be intermittent. If you'd like to be notified of a restock, please sign up to our newsletter!

Is delivery free?

All orders over £70 get free Standard Delivery!

You can choose a faster delivery, if required, but this usually costs a small fee.

Sometimes we offer discount codes or free delivery, sign up to our newsletter to be notified!

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